Aligner32 Guarantee

At the end of your treatment (having followed all stipulated guidelines), if you aren’t happy with the outcome, reach out to us and we will re-evaluate your results. You may be eligible for additional aligners if your re-evaluation is approved. Reach out to us within 10 business days after completing the treatment.

To maintain your Aligner32 Guarantee, you need to:

  • Wear aligners as instructed: Wearing your aligners as directed is important to achieve projected results. If instructions are not followed the guarantee becomes void.
  • Keep your aligners safe: Keep all of your aligners safe until the end of your treatment. It is important as during treatment our experts may ask you to move back to the previous aligner.
  • Send teeth pictures: Provide photos when requested (with and without aligners on).
  • Avoid any dental work: If you need to have any dental work done during your clear aligner treatment, please be aware this may impact your treatment plan and void your guarantee.
  • Wear your retainers: Continue wearing the final retainer as teeth will start to shift back if you don’t hold them in place.

if you are not covered under Aligner32 Guarantee, you may require to pay additional cost to achieve projected results.

Learn to make perfect

dental impressions

Our step-by-step guide will help you improve accuracy, reduce discomfort, and get exceptional results.

Begin with these items

Prepare before you begin

Thoroughly wash your hands

Brush and floss between your teeth

The Perfect Impression

Full Arch Coverage

The impression should encompass the entire dental arch, from one side to the other, and capture the upper and lower teeth including the gum-line.

Clear Margins

Putty material should flow evenly around each tooth, creating a well-defined replica of your dental arches, and ensuring a clear imprint.

No Distortions

Impression putty shouldn't have any bubbles or streaks. Careful handling of the impression tray and material during the process is essential to avoid any distortions.

Mistakes to avoid

Let’s begin

Separate the tray for your lower arch from the one for your upper arch. Begin with the upper teeth impressions.

Mixing and molding

To create the optimal mold, put on the gloves and combine the white and blue putty until they become one hue.

Give it 60 seconds

  • 25 seconds:

    Mix the blue and white putties until they completely blend in one color.
  • 10 seconds:

    Form a uniform cylinder of putty that is 4 inches long by rolling it between your palms.
  • 25 seconds:

    Putty should be placed in the tray so that it fills the U-shaped space. The putty needs to have an extended form.

Make the first impression

Your aligner journey begins with a perfect impression. Follow these four crucial tips to ensure you get it right the first time:

  • Once the putty is ready, place it in your mouth and press evenly over your upper teeth to create an impression.
  • Hold the putty steady for 3-1/2 minutes while using your thumbs to ensure a precise impression.
  • After 3-1/2 minutes, gently remove the putty from your mouth and use a clean towel to wipe away any residue.
  • Your dental impression is now ready to be used for its intended purpose.

Do the process again

Next, we'll repeat the process for your upper teeth to create another dental impression. If you noticed any mistakes or areas for improvement during the previous impression, now is the time to make necessary adjustments. Repeat the process twice for the bottom teeth to create a total of four samples. Remember, to send us all four samples, even if they are not perfect.

25 seconds:

Blend the white and blue putties to form a uniform color

25 seconds:

Make sure it fits snugly over your lower teeth as you reposition the elongated form inside the tray.

3 ½ min:

Follow the guide of dos and don’ts to make perfect impressions.

Smile for the pictures

Use the cheek retractor to separate your lips, then take a photo of just your teeth and gums. Make sure the space has sufficient illumination before taking a photograph, or use your phone's flash to help. The following types of close-ups of your mouth are required. Please email us a copy of the images you saved:

  • Take a photo of your front teeth in their natural setting with your mouth closed.
  • Take a picture of yourself from the right side, keeping your lips closed and in their natural position.
  • Take a picture from the left side while keeping your mouth closed and in its natural position.
  • You'll need to look down because we need to see all of your lower molars in this picture of your lower teeth, which we'll need to take with your mouth wide open.
  • You'll need to look up because we need to see all of your top molars in this image of your upper teeth taken with your mouth wide open.

Send us your samples

You are nearly there. Remove the cardboard liner, then re-insert the four completed impressions into the box (keep the putty in the trays; do not remove them.). To send everything back, wrap the fast pre-paid return label around the previous shipping label. Don't forget to use the given sticker to seal it.


  • Can I make dental impressions at home?

      Yes, you can make dental impressions at home using our easy-to-follow impression kit. Our kit includes all the materials and instructions you need to create high-quality dental impressions from the comfort of your own home.

  • How accurate will my dental impressions be?

      Our impression kit is designed to produce accurate dental impressions that are suitable for creating custom aligners. By following our detailed instructions and using our high-quality materials, you can ensure that your impressions are precise and reliable.

  • What if I make a mistake while taking my dental impressions?

      If you make a mistake while taking your dental impressions, don't worry! Our kit includes extra materials to allow for a second attempt. If you need additional help, our customer service team is always available to answer any questions or concerns you may have.

  • How long does it take to make dental impressions?

      The entire process of making dental impressions typically takes around 30 minutes to an hour. This includes setting up the materials, taking the impressions, and cleaning up afterward.

  • What happens after I make my dental impressions?

      After you make your dental impressions, you will need to mail them back to our lab using the provided shipping materials. Our experts will use your impressions to create custom aligners that are tailored to your specific needs. Once your aligners are ready, we'll ship them directly to your door for you to start using.