Your Smile Starts Here
Your aligners have arrived, and so has the first chapter of your smile transformation.
If you ever need help, our Smile Support Team is just a message away.
How to Navigate Your Aligner Packs
Your Aligner32 box includes every aligner you’ll need for your entire treatment. (Plus a free pair of retainers after you complete your treatment.)
Your Name
Your Case Number
Step Number
Upper (U) or Lower (L)
Note: Some steps may include only one aligner. This is normal; certain teeth complete their movement earlier than others.
How to Insert Your Aligners
Wash Your Hands
Always start with clean, dry hands.
Rinse Your Aligners
Give your aligners a quick rinse with cool or lukewarm water.
Check Upper vs Lower
Make sure you’re holding the correct tray for the correct arch.
Insert Gently
Step 1
Position the aligner over your front teeth
Step 2
Position the aligner over your front teeth
Step 3
Position the aligner over your front teeth
Step 4
Position the aligner over your front teeth
Step 5
Position the aligner over your front teeth
Step 6
A little tightness is normal. Severe discomfort or a tray that simply won’t seat? Remove it and contact us.
Clear Aligners: Care & Maintenance
How to Remove Your Aligners
Wash your hands
Use your fingertip or Pull tool
Always Start From the Back
Position the aligner over your front teeth
Position the aligner over your front teeth
Position the aligner over your front teeth
Avoid
Don’t pull the aligner off from the front, always start from the back.
Don’t use your nails or any sharp objects to remove your aligners.
Don’t twist or bend the aligner while removing it.
Don’t take your aligners out more than necessary.
Your Wear Routine
Every Aligner32 treatment is unique, so your routine depends on your personal plan.
Check Your Wear Time
(worn around 20–22 hrs/day)
(worn around 8–10 hrs/night)
Switch Sets
Move to your next set every 10 days, unless your orthodontist advises otherwise.
Stay on Track with the
AlignerTracker App
The AlignerTracker App helps you follow your wear schedule, log your progress, and get reminders for when it’s time to switch to your next aligner set.
We’re Here For You
Questions? Concerned about fit? Need to check whether to move forward or step back?
How Your Aligners Should Feel
Totally Normal
Mild tightness or pressure during the first 24–48 hours
A slight temporary lisp as your tongue adjusts
Increased saliva or occasional dry mouth
Your bite feeling “different” as teeth start shifting
Snug fit when switching to a new aligner set
When To Contact Us
The aligner won’t seat fully, even after using chewies
Sharp or severe pain (not just pressure)
Noticeable gaps between the aligner and your teeth
A tray feels overly loose or unstable
You lose an aligner and are unsure whether to move forward or back
Your aligner cracks or breaks
Frequently asked questions
Your aligner packets and treatment plan include the exact number of days you should wear each set. This may be 7, 10, 12, or more days, depending on your personalized treatment. Always follow the instructions printed on each packet.
Mild tightness is normal, especially for the first 24–48 hours of a new set. Use your chewies to help them sit properly. If the aligner still won’t fit or feels painfully tight, contact our support team before continuing.
You should remove your aligners for all food and drinks except water. Eating or drinking with aligners can stain them, cause damage, and slow your progress.
Don’t move forward or backwards without checking with us first. Contact our team, and we’ll guide you on whether to switch to the next step, return to the previous set, or get a replacement aligner.
Rinse them with cool water and clean gently with a soft-bristled brush and mild soap. Avoid toothpaste, mouthwash, hot water, or denture cleaners, as they can damage or warp the aligners.