What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better serve you in responding to your customer service requests.
- What personal information, if any, Aligner32 may share about you with others and the conditions that protect your information if it must be shared.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries).
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It may affect the user’s experience that and the the site may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- By emailing us.
- By calling us.
- By logging in to your account.
- By chatting with us or by sending us a support ticket.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old. Do we let third-parties, including ad networks or plug-ins collect PII from children under 13? The Site is not intended for use by minor children (under the age of 18). Parents and guardians should monitor the use of the Site by minor children. Children under age 13 should not use the Site at all. If a child under age 13 submits information through any part of the Site, and Aligner32 becomes aware that the person submitting the information is under age 13, we will attempt to delete the information as soon as possible.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The Security of Your Personal Information Is Very Important to us
Learn to make perfect
Our step-by-step guide will help you improve accuracy, reduce discomfort, and get exceptional results.
Begin with these items
Check that you have one tray for the top arch and one for the bottom arch and that they are the right size for your mouth.
Wear gloves to maintain cleanliness and prevent contamination.
Position the putty cans in a visible location, but wait to mix the putty.
Use a timer to monitor the impression time. You can use the timer on your phone or a separate timer.
Use a cheek retractor to hold your cheeks away from your mouth and keep them in position while taking clear pictures of your arches.
Prepare before you begin
Thoroughly wash your hands
Brush and floss between your teeth
The Perfect Impression
The impression should encompass the entire dental arch, from one side to the other, and capture the upper and lower teeth including the gum-line.Clear Margins
Putty material should flow evenly around each tooth, creating a well-defined replica of your dental arches, and ensuring a clear imprint.No Distortions
Impression putty shouldn't have any bubbles or streaks. Careful handling of the impression tray and material during the process is essential to avoid any distortions.
Mistakes to avoid
If the components are not mixed evenly, the impression material may not set or harden properly. This can lead to a partially unset impression, making it unusable for creating an accurate model of the teeth.
Even a tiny movement during a dental impression can cause shifting and compromise the accuracy of the impression. Take your time and follow the proper guidelines.
The wrong tray size can result in an incomplete or distorted impression. Choose a tray that properly covers all the teeth of interest without causing any discomfort.
Removing the impression too early can cause malformation while removing it too late can lead to difficulties in separating the impression from the mouth.
Ensure the tray is adequately filled with impression material to cover all the teeth and surrounding tissues fully. An incomplete impression can lead to inaccuracies in the final restoration.
Contaminated impressions can occur when saliva, blood, or debris from the oral cavity mixes with the impression material. Make sure to thoroughly clean your teeth before starting the process.
Separate the tray for your lower arch from the one for your upper arch. Begin with the upper teeth impressions.
Mixing and molding
To create the optimal mold, put on the gloves and combine the white and blue putty until they become one hue.
Give it 60 seconds
25 seconds:Mix the blue and white putties until they completely blend in one color.
10 seconds:Form a uniform cylinder of putty that is 4 inches long by rolling it between your palms.
25 seconds:Putty should be placed in the tray so that it fills the U-shaped space. The putty needs to have an extended form.
Make the first impression
Your aligner journey begins with a perfect impression. Follow these four crucial tips to ensure you get it right the first time:
- Once the putty is ready, place it in your mouth and press evenly over your upper teeth to create an impression.
- Hold the putty steady for 3-1/2 minutes while using your thumbs to ensure a precise impression.
- After 3-1/2 minutes, gently remove the putty from your mouth and use a clean towel to wipe away any residue.
- Your dental impression is now ready to be used for its intended purpose.
Do the process again
Next, we'll repeat the process for your upper teeth to create another dental impression. If you noticed any mistakes or areas for improvement during the previous impression, now is the time to make necessary adjustments. Repeat the process twice for the bottom teeth to create a total of four samples. Remember, to send us all four samples, even if they are not perfect.
25 seconds:Blend the white and blue putties to form a uniform color
25 seconds:Make sure it fits snugly over your lower teeth as you reposition the elongated form inside the tray.
3 ½ min:Follow the guide of dos and don’ts to make perfect impressions.
Smile for the pictures
Use the cheek retractor to separate your lips, then take a photo of just your teeth and gums. Make sure the space has sufficient illumination before taking a photograph, or use your phone's flash to help. The following types of close-ups of your mouth are required. Please email us a copy of the images you saved:
- Take a photo of your front teeth in their natural setting with your mouth closed.
- Take a picture of yourself from the right side, keeping your lips closed and in their natural position.
- Take a picture from the left side while keeping your mouth closed and in its natural position.
- You'll need to look down because we need to see all of your lower molars in this picture of your lower teeth, which we'll need to take with your mouth wide open.
- You'll need to look up because we need to see all of your top molars in this image of your upper teeth taken with your mouth wide open.
Send us your samples
You are nearly there. Remove the cardboard liner, then re-insert the four completed impressions into the box (keep the putty in the trays; do not remove them.). To send everything back, wrap the fast pre-paid return label around the previous shipping label. Don't forget to use the given sticker to seal it.
Yes, you can make dental impressions at home using our easy-to-follow impression kit. Our kit includes all the materials and instructions you need to create high-quality dental impressions from the comfort of your own home.
Our impression kit is designed to produce accurate dental impressions that are suitable for creating custom aligners. By following our detailed instructions and using our high-quality materials, you can ensure that your impressions are precise and reliable.
If you make a mistake while taking your dental impressions, don't worry! Our kit includes extra materials to allow for a second attempt. If you need additional help, our customer service team is always available to answer any questions or concerns you may have.
The entire process of making dental impressions typically takes around 30 minutes to an hour. This includes setting up the materials, taking the impressions, and cleaning up afterward.
After you make your dental impressions, you will need to mail them back to our lab using the provided shipping materials. Our experts will use your impressions to create custom aligners that are tailored to your specific needs. Once your aligners are ready, we'll ship them directly to your door for you to start using.